Patient Confidentiality


At Totally Health we understand the requirement for patient confidentiality and its importance. All of our systems and technologies are designed to ensure all data is managed securely to meet the strict governance requirements of the NHS. All our staff are fully trained in all areas of information governance and security.

The system, developed by Totally Health as part of the Shared Decision Making programme, is hosted on the NHS N3 secure network. The network holds patient identifiable information, and can be linked up to a primary care system, such as EMIS; as well as secondary care systems, such as renal patient view.

Our clients can rely upon Totally Health to deliver 100% compliance with all data security and patient confidentiality requirements.

Totally Health are fully compliant with all NHS requirements for:

  • Information governance
  • Information security
  • Common assurance framework
  • IT management
  • Quality management

These specifically include:

ISO 27001 – Information security ISO 9001 – Customer quality IG Toolkit, Level 2

We are also working with the new environmental Green policy requirements, doing our bit for the environment.