Benefits of Clinical Health Coaching and Telehealth highlighted within new healthcare industry report

Totally Health is delighted to be referenced as an example case within tech specialists Eduserv’s research report “Health and social care integration: Confronting the challenges”, for our service provided in Leicester City Clinical Commissioning Group (LC CCG), in partnership with the local community trust, Leicester Partnership Trust and Spirit Healthcare.

The programme results and paper, originally published in the British Journal of Healthcare Management (April 2016, Volume 22, No 3), found a direct correlation between the use of integrated, innovative interventions such as clinical health coaching and telehealth and a reduction in hospital admissions in patients with Chronic Obstructive Pulmonary Disease (COPD). Results from our three-year programme, (67%) showed a reduction in unscheduled COPD admissions.

Eduserv’s report looks at the different areas that are key in developing more integrated care across the healthcare sector, and we are honoured to be mentioned as an example of putting the patient at the centre of care and encouraging self-management, which can be shared with decision makers, influencers and digital leaders involved in the care sector.

Outcomes of the project included reduced hospital admissions per head from 3.13 to 1.02 per year, and also improved patients’ experience of care. Feedback suggested patients were more knowledgeable about their condition, more confident in managing it and motivated to change behaviour in a positive direction as a result of being involved in the intervention.

In excess of one million people across the UK have chronic obstructive pulmonary disease (COPD), a chronic respiratory disease characterised by acute exacerbations that commonly require hospitalisation for acute care. England had over 116,000 hospital admissions for COPD in 2013-2014 with a mean average length of stay of over six days (HSCIC 2015). With an average cost of £400 per bed, per day (DH, 2015), the cost to the NHS would have been around £300 million just to contend with COPD hospital admissions in England alone.

Emma Jane Roberts, Chief Operating Officer at Totally Health, “This project provided a unique opportunity to evaluate and measure the benefits of a novel approach to improve quality of life for patients with a chronic condition and alleviate both financial and staff pressure caused by hospital admissions. We’re delighted to be referenced as a case of best practice, results from our programmes have shown significant success for interventions such as clinical health coaching in helping to engage patients and educate them about their condition and we look forward to building on these results during the coming year as our programme is applied throughout further trusts and CCGs”.

Click here to read a full copy of the report.